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Find answers to the most frequently asked questions. Need more help? Visit TrainerRoad Support for in-depth help articles or reach out to connect with our support team.
What do I need to use TrainerRoad indoors?
Do you have a free trial?
Do you offer discounts?
Are training plans included in my TrainerRoad membership?
What are ANT+ and Bluetooth Smart?
Do I need an internet connection to use TrainerRoad?
Do I need a trainer to use TrainerRoad?
Do I need a head unit (cycling computer) to use TrainerRoad?
Can I use TrainerRoad on my phone or tablet?
Can I use TrainerRoad on more than one device?
You have so many workouts! Where should I start?
What’s a training plan?
Which training plan do I pick?
Do you have a training plan for my goal event?
How do I adjust my training plan?
What happens if I get sick or go on vacation?
What if I don’t have a goal event?
What’s the best plan if I want to lose weight?
When should I start training for my goal event?
Does TrainerRoad have nutrition plans?
Does TrainerRoad have strength training plans?
Can I use TrainerRoad outside?
How hard is it?
Is TrainerRoad only for serious athletes?
What is interval training?
Does TrainerRoad record speed and distance during my workouts?
What is the TrainerRoad Ramp Test?
How do I know if I’m getting faster?
Can two people use one TrainerRoad account?
How can I entertain myself while I use TrainerRoad?
What metrics can I track with TrainerRoad’s analytics tools?
How does your Personal Record tracking work?
What are “Seasons”?
What is “SeasonMatch”?
Does TrainerRoad have a performance manager chart?
Can I do a different workout than my friends?
Can I join a group workout just to observe or cheer a friend on?
How many people can I train with?
Can non-TrainerRoad subscribers join a group workout?
How do I invite somebody to my workout?
My microphone has a lot of wind noise from my fan. How do I quiet it down?
What if I train on a Mac and my friend’s on Windows?
Will this work on mobile apps?
Is there a minimum age requirement?