I’ve been running TR on my Win 10 Laptop for years. It’s been getting worse lately. I’ve always had to shut down and restart TR in between workouts. Everyday. No matter what. Today I’m trying to squeeze in a workout and the program as crashed 4 times already without me restarting. Right now I …

I’m thinking the exact same thing. I’ve told them that it was pretty obvious that the Windows program is an afterthought. Tonight was so frustrating that I grabbed an old desktop I had lying around and put it back together. It was a decent computer from a few years ago that I used to run with 3 m…

This is probably not helpful for you, but I want to chime in to say I have none of the problems you describe with the windows version of TR. (aside maybe from slow downloads, probably because I’m in Europe, and aside from the icon vanishing from my taskbar after every update).

I hope you knocked on wood after you typed that. :grin:

Just a question, so don’t shoot me down. Have you uninstalled and reinstalled TR? When was the last time you reinstalled Windows? My reason for asking, is that previously I’ve contacted support for help and they’ve been spot on, genuinely very helpful. Like any Windows program, it can get very ‘…

I’m on Win 10 and have never had the app crash that I can recall. Slow to update, but reliable in use. If I ever detect unstable behaviour in Windows, I run “sfc /scannow” at admin level in Command Prompt or Powershell. Invariably it finds corruptions in Windows system files and then fixes them. I…

I’ve had a similar experience but it’s been far better since I started using the legacy version of the app as highlighted in the thread below. [image] Legacy Software does the Job TrainerRoad Software Just used the “Legacy” Windows application as suggested by TR support d…

I use the beta version, and it’s stable as a rock. Maybe you could go against logic and use the beta to increase stability? :smile:

Can’t say I’ve had these particular issues on Win10. During workouts it’s quite stable, but it is very slow to download updates and sync workouts. I also have an issue if I try to reduce workout intensity - it sometimes gets “stuck” and keeps decreasing like 1% per second. Once that starts I’ve foun…

Support has been very good. Everything we try works, for a few days at least. I have removed and reinstalled TR a bunch of times but have not reinstalled Windows. I run way more stuff on my work laptop and I don’t have to reinstall Windows on that machine. I also go back to the Legacy program pr…

I was having problems with the app freezing and black screens! Windows needed an update. It took almost 24 hours for windows to run and install the updates. TR now works fine, except for the long update downloads.

Windows Desktop Program Problems

TrainerRoad Software

jtuk December 17, 2020, 9:54am 8

I’ve had a similar experience but it’s been far better since I started using the legacy version of the app as highlighted in the thread below.

And the download links:

Topic		Replies	Views
Issues After Windows 10 Upgrade TrainerRoad Software windows-app	15	2266	October 9, 2019
Anyone else having the latest TR app update (Dec 15th) causing more app crashes? TrainerRoad Software	12	1091	December 18, 2021
TR Windows Blacking Out TrainerRoad Software	4	679	April 24, 2020
Last 2 windows 8 app updates - issues TrainerRoad Software	4	451	June 18, 2020
TR crashed 3x during my second workout TrainerRoad Software	6	428	November 5, 2021

Windows Desktop Program Problems

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Windows Desktop Program Problems

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