Those companies seem to forget that consumer expectations rightfully increase with the price tag. It is reasonable to be more forgiving when we are talking about an entry-level product, but the least consumers should expect is a rock solid product when they pay for a top-of-the-line trainer. Looking at your review of the NEO Bike, I see far to many niggles and caveats for a €3,000 product, for instance.
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Right now I am glad to have a dumb direct drive fluid trainer that works.
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I’d think the same if I didn’t have Vector 3s as my power meter 
Good old Kurt Kinetic road machine with assiomas, can’t go wrong with that. Everytime I am about to invest in a direct drive trainer, I read one of these threads and decide to stick to my current setup.
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hi mate, what are they?
I have a Tacx vortex smart with assioma duo. I want to upgrade my trainer, but all my research leads to one single trainer: Tacx Neo. even a Neo 1 will do.
Neo 1 & 2
- Not the 2T until they fix the power data issues.
CycleOps Hammer, H2 and the rebranded Saris H3.
- Make sure to load the latest firmware that addresses the old issues.
If you find a prior Kickr17 refurbished, that is a good buy.
- Even a used 2014 or 2016 model if you find one.
Kinetic Road Machine for the best dumb trainer
- To include the Rock & Roll model.
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Has the overheating issue of H2 been resolved by FW update?
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To the best of my knowledge, yes (based on comments in the Saris FB group).
I never had the issue and have always used an additional fan at the intake to be safe.
Update on my situation that i posted on previously. Elite support is at least now trying to come up with a more customer orientated solution - offerring to try get a replacement trainer out to me. Not sure this is actually going to solve what appears to be a more systemic issue but at least credit to them in acknowledging the issue and trying to address it a bit more constructively than previously.
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With or without PowerMatch? Mine seems to be slow to response.
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H1 and H2 are very similar if not identical. I’d have to revisit DC Rainmaker’s site to be sure.
The H3 is redone with a new belt style and pulley path, for the new “quiet” version.
I’m interested in your comments above, as I have a Suito and am experiencing both problems. Power reads around 10-15% lower than my Stages power meter (and just feels low compared with all other power data I’ve looked at in the past), and I also experience quite a bit of grindy vibration feel on Zwift on any incline of 3% or more, as well as when descending at speed.
I have contacted Elite who are replying, but not particularly helpfully - they have asked me to try to take a video of the vibration (I don’t know if it’s visible, I can feel it through my feet though!). Would you have any suggestions as to how best to approach this - basically I feel as if the unit needs replacing, but not sure how to get them to acknowledge that.
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I was able to send a video of mine. Pedal it all the way up on a low resistance as fast as you can get it, and have your phone ready to film it will spin for about 10-15 seconds and you should be able to get it on tape.
The problem, is that the “media” specialized on reviewing these devices, is not payed by those companies, BUT by the shops that will sell the trainers, and they get a fee for each sale made through the coupon found on their site… SO, if they say this unit is bad, this other unit is bad, they would get no money. If they put on their site the kind of information we read here, the people reviewing those devices get zero euros… that’s the problem. If those people say “gentlemen, this device is the biggest piece of crap I have ever seen in my life”, comapnies would learn to do things the right way. But they found how to do the wrong thing, but the profitable thing for them…
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“if they say this unit is bad, this other unit is bad, they would get no money”
This statement just does not make sense. If that unit is bad and that other one is also bad, a consumer will pick up brand C. IF they were getting a cut from Brands A and B and not C that may be an issue, since they are getting a cut from the retailer it does not matter if they pick A, B or C, it’s a sale.
Ultimately I think you need to choose witch “media” you consume. I trust that my favorite 2 reviewers have gotten themselves in trouble for calling the brands out in the past.
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No, there is no option C really. If option A and option B are crap already, option C will have no distribution in your country and terrible customer service. People will stay with what they have or wait for next year.
Any update from anyone using suito?
I am having an issue with some low level vibration on my direto 2 which is irritating, I can return under warranty and pay a bit more for the suito. I have read @dcrainmaker review where he states suito reacts quicker than direto in erg mode, if this is the case i think it would be worthwhile paying extra.
Have you read the comments at the bottom of the DCR post?
There is a TON of discussion on the issues currently seen by many users.
thanks I will have a read.
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Seems like a lottery as to getting a good unit or not, which is the same as replacing my direto 2, i’m either going to get another bad one or a good one, might as well take the lottery with the chance of getting a good suito, which dcr has repeated in comments is better in erg mode. I’m a bit locked in to my local chain store and they only have those + the Tacx Flux 2 for me to exchange with.
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