So my replacement Direto is out for delivery today…
basically 2 weeks from when I contacted them to receiving a replacement trainer (and most of that was due to shipping time). No questions asked, no hassles, just straight up replacement after I sent them the video.
Top notch customer service from Todson.
I’ve enjoyed the KICKR I was borrowing from the LBS, but I’ll be glad to get my Direto back. The KICKR definitely locks in your power levels better, but I had come to enjoy the freedom to work at higher levels on the Direto if I wanted.
As I noted earlier, the resistance on the KICKR seemed “heavier” than the Direto. It felt like I was pushing against the resistance, while on the Direto I was spinning it or pulling it along. Not the best description perhaps, but not sure how else to describe it. That sensation was not as noticeable when just freeriding in Zwift, however. Maybe a better way of saying it is that the KICKR felt more like a Computrainer where the resistance is applied to the wheel. Dunno if that makes sense or not.