Workout data saves but format gets lost

For whatever reason, the TR desktop app on my Mac will not update properly with what I have saved online and my current workouts. I can still see my calendar plan, but the app appears to get stuck loading from the website and does not show any of the manual activities (runs) I add to my online calendar. It also loses the formatting aspect of TR rides. I did Geiger +1 this morning which ends up in my calendar looking similar to an outdoor ride where I cannot see the typical TR naming convention or workout structure. Tried deleting and reinstalling the app, but so far no dice. Any ideas?

Have you contacted support@trainerroad.com already?

1 Like

That was my next step. Figured I would reachout here first to see if it was a simple fix I was missing.

1 Like