It has worked flawlessly for years but, all of a sudden last week my rides won’t sync to TrainingPeaks. They get uploaded to Strava etc…just not TrainingPeaks.
Both TP and Wahoo Elemnt apps are up to date. I’ve uninstalled and reinstalled both TP and Elemnt Companion app. I’ve re-authorized everything. I’ve tried editing the workout in the Wahoo Elemnt app. Checked Wi-FI…
No matter what I try While in the Wahoo Elemnt app looking at authorized apps TrainingPeaks endlessly says “exporting Workout” while Strava says “exported”.
I got this over the weekend. On the same page where you see “exporting workout” you can email the .fit file and manually upload it. Not ideal, but it’s a pretty simple work-around for what should be a temporary issue.
So for years iit was automatic. Them some months ago I had to manually upload with a “click” in the Elemnt app as you wrote. Now it simply won’t upload. No cloud upload icon to click on…Strava still automatic so I assume it’s on TrainingPeaks side.
Is your Elemnt up to date with the most current software? I was having this same problem for weeks, and it was infuriating. Wouldn’t sync my planned workouts via TP anymore either. Then one day, it just fixed itself after a new software update. I had put in a few tickets with Wahoo during this whole process, and none of their suggested fixes had worked, but the update seemed to do the trick for me.
So this morning I had an update for Chrome which I did. Then shortly thereafter I got a notification for a systems update on my Mac which I did. Went back into companion app and made sure automatic upload was on for both Strava and TP.
After the ride this morning the data was sync’d with TP as before (automatic) but, now Strava has be done manually (by manual i mean on the upload page of the ride info on the Elemnt companion app…blue cloud…).
@WindWarrior question for you…IDK why the system update and/or the Chrome update would matter but, perhaps that helped? Any insight appreciated.
I thought Wahoo computer sent ride to phone, then Wahoo app sends into cloud and it lands in TrainingPeaks, Strava, etc. so I think it’s just a coincidence that it’s working after your computer updates.
As I wrote above everything started syncing (and is syncing normally to this day) after a computer systems update and chrome update. The fix? A fix? Don’t know but, all is working…
I wrote Wahoo support about this initially and received a timely initial response, as well as a follow up letting me know that the issue had been resolved.
It still doesn’t synch automatically like it used to (and still does for Strava), but it beats having to export the .fit file and upload it separately to Trainingpeaks.
