Has there been an update to how post workout surveys work? I did Pheonix-2 today and the last 10 minutes or so was pretty tough but certainly not terrible. I made it through without dropping power and probably could have done another 15-20 minutes at target power if I really needed to. I feel like this effort matches well with the description ‘hard’ from the post workout survey support page, see below:
Hard
This ride required effort and focus and was challenging to complete. This will feel tough and you’ll look forward to this ride ending. If there was an additional interval, you could have done it with some focus.
Now, when I selected hard for the workout difficulty I get a pop-up that asks me why I couldn’t hit my power targets on the workout. But, I did hit the targets, it was 133-153W for 70 minutes and I averaged 143W. It was +2.0 on my progression levels, so it shouldn’t have been some workout that the software should have thought I would be able to complete in my sleep, so I don’t know why I am getting this additional dialog box. I’ve marked threshold workouts as Very Hard before when I barely survived the final interval and never seen this popup before. Was there was some kind of backend update recently that would be triggering this?
I ended up just rating the post workout survey as Moderate because any option I would select for the question of “What kept you from hitting all of the workout’s power targets” would be false, since I didn’t miss the power target for the workout. Idk, can someone help me understand? lol
What you’re describing is what we call a “Struggle Survey.”
I believe you were given this because we weren’t expecting you to say that Phoenix -2 was hard.
The copy around not hitting your power targets may be a bit misleading here since you did hit your power targets, and I’ll report that to the team, but I wouldn’t change your survey response to Moderate just to avoid the struggle survey.
We do give you several options to pick from regarding why that workout felt tough to you. What made this workout feel challenging at the time?
Hey there. The text you saw on that survey should have matched what Eddie posted above; it should not have implied you missed your workout targets. I’m looking into why this happened. To help me narrow down the cause, can you please let me know what platform you were using when you saw this? Was it on the mobile app, the desktop app, or on your TrainerRoad.com calendar in your browser?
I was using the website from my desktop when this issue occurred.
Thank you both for the extra information, I had never seen either of the popups I got or the one you posted an image of since I’ve started using the platform.
Thanks for the additional info. It looks like you encountered a bug on the backend that our engineers are looking into. This won’t have any negative impact on your training, so you have nothing to worry about here. Thanks for pointing it out!
