Tacx Satori unable to pair to TR ap on laptop

I have a Tacx Satori which successfully pairs to my ipad and within bluetooth settings on my laptop it also pairs ok.

When I open the TR ap on my laptop and start pedalling (pedalled for 5 mins) it doesn’t see the trainer

I need to use the laptop for group rides and work outs

Have tried switching bluetooth off on every device I can fine, turning everything back off and on again

Can someone help?

The support team can!! They have heaps of connectivity troubleshooting. Sorry for the trouble, they’d be happy to sort you out though. support@trainerroad.com

Thanks, just mailed you

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