My problem (which I didn’t see resolved or evoked on the forum) is that when I sync my Strava with trainerroad, it put not my activities but these of a friend of me (excuse my english, i’m not a native speaker). In the same problem, my activities on trainerroad are loaded on his own count on Strava. Or the fact is that it is really my account that I connected (I don’t know his passwords lol).
If anyone can help me, I will be very grateful.
Hey there @Fichf,
There is actually a pretty simple reason as to how this may have happened. When you are in your Activity Sync settings on your TrainerRoad account, clicking “Connect” in the Strava section will link to whatever Strava account is logged in on your device. Is there any chance that your friend was logged into Strava on the device that you used to set up your Activity Sync?
Regardless, there is a simple solution!
Go to your Activity Sync page on your TrainerRoad web account and click “Disconnect” in the Strava section.
When asked if you want to keep or delete your synced data, select “Delete Data.”
From there, you’ll want to first ensure that you’re logged into your personal Strava account before reconnecting your TR account to Strava by clicking the “Connect” button.
Your friend will have to follow the same steps and disconnect their account as well before reconnecting to their correct personal account.
Let me know if you have any questions along the way!