I added some races to my calendar and was prompted to recalculate my plan.
In the process of doing so, I was told I can’t run two plans concurrently; the suggestion was to delete the old plan and start a new one with the start date of my previous/current plan.
Now it’s stuck on the add events page… the NEXT button is greyed out.
This is both on the app (Windows, latest version) and on the website (Chrome).
Now I have no training plan at all and I have no idea how hard or soft I’m supposed to pedal tomorrow.
Any help would be appreciated.
Fastest way to get help is to email TR support: email@example.com
Testing that theory as we speak.
I am having the same issue. Will email support!
Closing this thread to prevent further confusion for other athletes experiencing this.
The forum is a great place to discuss training, cycling, nutrition, and to share TrainerRoad experiences, but isn’t the best place to ‘get to the bottom of’ an issue. Support knows best and is the quickest to provide up-to-date info (and in this instance, the action items to help).
From the ‘Welcome to the TrainerRoad Forum’ Page:
Have a question about the app, your training plan, or device? Reach out to firstname.lastname@example.org instead of posting here. Our support team has the best visibility and insight into your devices, workouts and adaptations, and will help get you the most efficient and effective answer to your question.