My Ooler started leaking recently, I purchased it back in January of 2020, so I’m quite disappointed when I contacted support and their company no longer supports Ooler repairs. I ended up tearing most of the unit apart and see that they really have poor build quality and components. Real cheap fan, which is where the noise in the unit comes from, and tubing that will eventually form a leak. Furthermore, the build engineering, actually getting into the unit to tie down hose clamps is really poor. Not built for repair at all.
Anyway, their customer support offered me the 25% discount for the Dock Pro, but reading upthread I see that it’s also just a promotional seasonal offer, and they claim that I’m a “special customer” BS.
The Ooler worked well for the time I had it, but only lasting three years??? Furthermore, I ended up buying a King size chilpad for the Ooler, and that was almost two years ago…so now I have a relatively new pad.
So those of you with the Dock Pro, and have had it for more than a couple of years, are you happy with it? Other than the WiFi issues, how about leaking, noisy fans or other general build issues?
The Sleep 8 is pretty steep, and I’m not sure I’ll buy it…maybe sleep through a hot summer and decide.