I just wanted to drop a quick note to Thank the incredible Customer Service team over at Trainerroad. From the time I began being interested in indoor training to now when I’m having syncing issues/questions all, and I mean ALL, customer service members have been helpful, kind and knowledgeable. Moreover, they are supportive, which for a newbie is ever more important when entering the new world of cycling and training.
Overall because of the Trainerroad I feel better, fitter, and faster, and you are a big part to thank for that.
From my understanding, @Nate_Pearson is the CEO and I’d like for him to be aware of the extraordinary service, of which I’m sure he is already.
There is a difference between saying “we appreciate your business” and then truly showing how a customer’s business is appreciated.
Keep it up!