I have a problem with found Bkool trainer in TrainerRoad software

  • Hello

I have a problem with pairs and found bkool smart trainer in trainerroad.
I never had problems, but until yesterday

I am using a USB extension cable and ANT USB stick (adidas coach). ANT stick is “ON” position , but trainerroadroad does not find my BKOOL (0 devices found)

I re-install the software, USB stick. I check on another laptop and tablet (windows system) but no results…

I installed the BKOOL software and the he is found without any problem my trainer.

I have any ideas…

email support@trainerroad.com.

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