We’re still investigating the root-cause of the issues, so it’s a bit too early to say.
I can definitely empathize if it’s not convenient to switch over to mobile. 
Hopefully, we’ll have everything sorted out soon though.
I would like to remind everyone that if you’re on a first-gen KICKR, there’s a chance you’re experiencing a problem we DO have an immediate solution to! (Spoiler alert, it’s updating some firmware!) Check out the post here for more information.