Anyone had this problem before? I completed the ride successfully and then it appears like this in the MacOS App.
When I open it is says Sync failure.
And then when I try to download I get this screen.
I have attempted to restart the Desk Top App and the same thing happens.
Thanks and sorry if this is the wrong place to post!
I’ve not experienced this myself, but this is probably something that support@trainerroad.com should be made aware of.
Best to consult them on this issue!
Any chance it’s coming in through Garmin? They’ve had issues with Connect today.
Thanks I did email support as well! No garmin. Desktop app straight.
Just closing this out. TrainerRoad Support is the GOAT. All good.
