Wahoo Tickr Problem

Equipment
14

I was planning on creating a thread about this myself as I have had issues with Wahoo Tickrs for some time now, but have finally managed to resolve them.

I have a Tickr X, and I follow these steps to ensure consistent connectivity:

  1. Prior to opening TrainerRoad app, remove the battery cover and battery.

  2. Wet the electrodes on the strap

  3. Insert the battery and close the batter cover

  4. Connect the strap and put it on

  5. Double tap the Tickr to see the battery and connection lights activate

  6. Open TrainerRoad

  7. Go to devices to see the Tickr / Tickr X

  8. Ensure the electrodes are still damp

  9. Once you’ve finished your ride, remove the strap, wipe down the Tickr / Tickr X and wash the strap and hang out to dry. Remove the battery cover and battery from the Tickr / Tickr X and set aside until next workout.

Since I have been following these steps, I have had no issues with connectivity or heart rate accuracy and am very pleased with the accuracy of the HRM.
Took a lot of bullshit and faffing about with Wahoo support but got there in the end.

Hope this helps! I would encourage you to argue with Wahoo support if it doesn’t work - I received two dud Tickrs in a row and wouldn’t take no for an answer. I paid $140 for a HRM, it should fking work.