I’ve been using a set of dual-sided Wahoo Powerlnk Pedals for a little over a year with no issues. They are on my road bike and I use them mainly outdoors hooked up to my Garmin 1040.
Typically I will calibrate them on the Garmin at the start of a ride and they just “work”.
Recently they started acting up. They still show up as connected to my Garmin, but when I start riding they just read Zero. Not —, but Zero. If I go to the calibration screen, instead of spitting out a number it just reports “On” after calibration. If I keep riding it will continue to just read Zero.
I went through all the basic stuff. I unpaired, and then repaired. I currently have them paired via BLE.
I eventually figured out a temporary fix. At the start of the ride when they read “Zero”, I go into the menu for the pedals under paired sensors and turn them “off”. I don’t unpair, just turn them off. If I immediately turn them back on, it doesn’t fix the problem, but if I wait about 10 minutes and then turn them back “On”, and then hit the “Connect” prompt that shows up at the bottom of the screen, they begin reading normally again. I can do these steps while riding. I just need to wait about 10 minutes after I start.
I emailed Wahoo support a couple of days ago but so far haven’t heard back. Curious if anyone else has run into it. They are fully charged and I have run the calibration using the Wahoo app on my Android phone, but none of that made a difference either. I also check that the pedals are tightened snuggly and hadn’t worked loose.
Based on a recent warranty experience, this seems to be the pattern. It took a few days to get an initial response and then almost a month, with multiple responses, to get the issue resolved.
Interestingly I had very similar experience with my Wahoo Kickr v6 within the last 2 weeks. I’m using TR only since last two months so can’t confirm if it’s a long standing problem or something which started occuring only very recently.
So what happens for me, I launch TR app on my Win11 laptop, the trainer, HR and cadence sensors are paired, I start training session but power value coming from Kickr shows 0. On few occassions, after I keep pedalling for 10-15 sec the power started going up to expected volume. In 2 cases though, it stayed 0 no matter what. I tried unpairing Kickr, restarting session but nothing worked. After few attempts of closing TR app, starting session again and again, the power value finally was kicking in. Can’t tell if this is TR app related, but same never happened for me in SYSTM. So my guess would be something is causing this behavior in TR app itself.
In case anyone asks, when power is reported as 0 value, there is no resistance on the trainer. Meaning this is not just wrongly reported value within the app, but rather an issue of app not reading /communicating power values correctly.
Thanks
Wahoo support did get back to me. They recommended disconnecting it completely from the Garmin and then connecting to the app on my Samsung S25 and trying it and seeing if there were any issues. I did this, started a ride, and immediately the power numbers were showing up on the app on my phone. I also ran a quick calibration. From what I could tell it had hooked up by Ant+ to be S25 Ultra by default.
I closed the activity and shut down the app on my phone and then reconnecting the pedals to my Garmin 1040, but this time hooked up by ANT+ instead of BT. I started an activity and voila I had immediate power numbers. Road the West Maui Loop with no issues.
So at least for today everything seems to be back in order. I’ll leave it connected as is via ANT+ and if it works again tomorrow I guess it’s “fixed” for now. It seems the issue stemmed from when I connected via BT.
I had a somewhat similar issue come up with my Powrlink pedals. I have noticed that after 15-20 minutes into a ride my right pedal drops out and can’t connect and my power will only read as half what I am doing.
I already submitted a warranty request this weekend so curious what they will say. Historically Wahoo’s RMA process has been very kind to me but I haven’t done one since the reorganization so we will see.
I don’t want to be without a power meter too long as the weather is getting better so I might look elsewhere if they don’t process this request quickly.
I’ve had a few more rides and switching to ANT+ definitely solved my issues.
In hindsight the problem started when I changed to a new S25 Ultra phone. I did calibrate the pedals in the Wahoo app, but after that didn’t reopen the app. It seemed though the phone was grabbing the BT connection at the start of the rides, but then later when I toggled it on/off on the Garmin was able to get the connection back on the Garmin. Probably “forgetting” the pedals in the S25’s BT settings would have solved the issue, but for now just leaving them on ANT+ seems to work.
For @plumkalu it may worth checking if your Kickr V6 is connecting to your phone or other device.
@patricksudol Has this happened on a full charge? I’ve seen where the pedals don’t drain at the same rate and one goes dead.
They already sent me their initial triage email and I already sent them FIT files, serial numbers, etc. So we will see.
I saw this and it seems to have been out of stock for a while. I was hoping they had a “secret” inventory for warranty replacements but it appears not. I might just get a 4iii PM crank shaft in the meantime as they are relativley affordable.
Disappointing they can’t keep an inventory on their only power meter product.
This exact issue occurred with mine. Wahoo warrantied them, but it’s been over 2 months, and they haven’t had any in stock to send to me. They did send me a pair of Comp pedals to use until the Powrlink pedals become available again.
