Wahoo Kickr Snap will not calibrate

I am at the end of my rope. After taking an 8 week break after an injury, I am back training for a 70.3 and my Kickr trainer (purchased brand new in March) absolutely will not calibrate or hold a connection with any Bluetooth device for any program.

Each time, my device pairs with the Kickr when I power up, but loses the connection before completion. It allows me to get to 18 mph or so, and then totally drops to zero and won’t establish a connection to display power until I restart the program and power down and up the trainer.

There is no firmware update to download, and I have made sure that all other devices with Bluetooth are disabled in the area. I have spent hours trying different devices and searching on google for fixes.

Any direction is appreciated!