Hi, is anyone else getting this. Since the app upgrade at the end of last week, my elemnt keeps changing to metric (kilometres) from imperial, almost every time I switch the phone and elemnt on. The settings in the Andriod App keep changing from Imperial to metric.
First time I noticed was warming up for a 10mile TT and it was too late to change it - (try constantly converting your kilometres into miles by dividing by 2/3 or 10/16th in your head whilst flat out!). I assumed I had simply accidentally changed it when I looked at the new app. It was still imperial the next day for the following 10m TT. On Friday it changed again and I had to stop a mile (1.6km) into the ride to get my phone out and change it. Today, Saturday, it has happened again. Arghhh!!
I have contacted wahoo, but no reply yet. Is it just me or are others seeing this?
"I’m sorry for the troubles. This is happening due to a known software bug. We apologize for the issue and have raised a ticket with our developers who are actively working on a fix. Though we do not currently have an exact delivery date, the problem is a priority on our road map for future app and firmware revisions.
Since we have an open ticket with our development team, all customer service tickets related to the issue (including this one) will be marked as “On-Hold” and merged with the developer ticket to be monitored internally. This process allows us to send automatic notifications when changes are complete."
yes, that is the odd and unreliable part. One day it does it, the other not. I suspect it is also related to whether the phone is switched off and on between the events.
I’ve had workouts while on the road restart the interval after I just finished it. I was told to update the elemnt and the app, which I did, and that should fix it. Then this morning when I ended the workout, some how the workout started back up again. Wahoo…you’re starting to act a bit like Garmin now.
I have a Garmin 520 and its been very reliable now for three years. The only thing I’d like changed is changing the fields by a phone app and a longer battery life although if I turn my Garmin down to 50% (which is perfectly readable) it can do close to 10 hours.
Same here, keeps switching to something called miles. Countries like Myanmar and Liberia and the likes still use miles it seems. Pls fix this! Really annoying!
I have suffered with this bug for almost a year. It’s annoying as hell. I’ve settled on using custom and that seems to have stopped or from switching to metric, even though I do prefer Meters for elevation.