just FYI it’s still bad for me on iPad. Previously I was able to force quit a few times and eventually get in. Today, no dice. Luckily I was able to get into the Browse Workouts screen and guess today’s assigned ride and start it from there. It’s Pioneer-3 given that it’s a recovery week, but otherwise I would be at a total loss ![]()
(I know you all are on it, just a data point)
Every report here helps us chase down more specific error logs, so thank you for letting us know!
Thanks Sean. As of this evening the TR app on my iPhone continues to have difficulty loading (spinning and the screen turns black). I turned the phone off and on again, no response. Deleted and reloaded the app twice. It works initially and then resorts to the same issue.
The iOS app is still broken, roll back to the prior stable version of everything!
Was lucky to get my session in this evening. Took several time launching the app, iPad Pro M4, most times loading spinner to black screen. Tried iPhone, same. Eventually it worked. Got my session done, and then after completing, transitioning to summary, black screen again.
I’m on an Iphone13 and also have same issue with sometimes TrainerRoad opens up, but most of the time its just stuck on loading or have blank screen. Retrying to clos/open the app sometimes helps. I’ve also experience some very weird small resolution once, when it finally loaded. This happened to me after upgrading to latest iOS version
Still having issues on the iPhone and iPad. Updated TestFlight app this morning and still had the black screen on the iPhone, sent feedback in the TestFlight app. On the iPad, (not running TestFlight), App opened showing career page, when pressing “hamburger” icon to open up the menu the screen went black. I could swipe and get the menu to appear but screen remained black when clicking on career or calendar. Restarted the iPad and the app opened up and is working on the iPad.
I am unable to open the app at all this morning. Previously it would open on the second try but this morning fails to open at all on my iPad. Four tries and power cycled.
Thank you all for the continued reports. Our engineers are investigating each and every report we receive.
This is a complicated bug with multiple underlying causes. We shipped some improvements yesterday and are continuing today to approach the problem from other angles with additional fixes today. I’ll post more updates as I have them.
The app has been glitchy for me lately; it’s slow to load/blank screen. I’m on iOS Version 26.4.2 and app version 2026.18.3. It’s been happening for about a week but worse the past few days.
We have a known issue affecting some athletes that we’re working to address right now. I’ll forward your account to our engineers as another example. I’m posting updates in this thread.
Thanks!
Toss me on the list of weird glitches. Ftp detection five times, everything refreshes and flickers often.
Me as well. I open it up, it says “Loading” and then blank screen. Completely unusable as a result
Me as well. I open it up, it says “Loading” and then blank screen. Completely unusable as a result
Is there a way to revert back to an older version of TR? Add me to the list of people with this issue. Super frustrating.
On my iPad app it loaded up the workout okay and I completed it but I don’t think it’s uploaded it and I’m just getting the black screen
It’s done that for me on several occasions. If I check it on my laptop it shows the workout was completed.
Agreed, I can see it completed on Safari but the app isn’t playing.
Maybe the app just can’t handle the amount of power I’m putting out?![]()