Tacx Vortex Smart trainer does not show up

Equipment
1

So, I recently bought a used Tacx Vortex Smart wheel on Tainer, setup went fine up until the point where I tried to connect it to my phone, or my PC, or my MacBook.
It just won’t show up, neither with bluetooth, not ANT+(I have a USB Dongle, which works, the applications says ANT+ is available).
The included Headunit works flawlessy.
Has anyone got an idea as to why I can’t connect the trainer to any device?

2

Have a look at the light codes and see if that helps.

3

This sets alarm bells ringing for me… what included headunit?

I’ve got a vague recollection of an old vortex that wasn’t ant+ or Bluetooth compatible.

Edit: it was called the “i-vortex” think it only worked with the tacx training app at first - not sure if 3rd party aps were ever supported - could be wrong.

1 Like
4

Mine definitely is, it has the Logos on the sticker with the SN, it is definitely supposed to work with zwift, sufferfest etc

5

It flashes green, as it should, so there should be no errors

1 Like
6

Definitely worth reaching out to trainerroad support.

I’m fairly sure that trainerroad only supported the T2180 vortex and it sounds like you have a T2170 or earlier if it comes with a head unit.

Hope I’m wrong - good luck.