I canceled Premium last night. I sent a nice email to support explaining why I canceled and requesting a partial refund for my remaining months. They refunded me in full within hours.
I’ll still use Strava, but at this time premium doesn’t meet my needs as many say due to API among other reasons. I’ll still use it to post pictures of my outside rides and that will be sufficient for my 3 followers. 
My suspicion is that Strava’s lawyers wrote a very broad new set of rules around data sharing, but that they may now reach out to individual apps to grant their specific uses as “exceptions” given the backlash here.
I would say that the wording in the original release would prohibit coaching by Intervals or anyone else. Strava has now “clarified their intent” directly to Intervals, but I don’t think they’ve actually changed the wording of the rule. This seems like a “prohibit everything then grant exceptions to some” approach. I wonder if they’re also in touch with TR to let them know that their application is OK, but any future app doing AI/ML stuff will have to be vetted and approved by Strava.
Again, this is a bad and annoying way to do this, but also consistent with Strava’s past MO.
Even with this supposed “backtracking” by Strava, at least with regards to coaching, it still exposes a massive weak point in the industry. I don’t think it’s smart for any company to rely on strava as the middle man data source anymore, not when they’ve demonstrated this sort of behavior. All that implicit trust in strava being the “hub” is gone
This. The damage is done, not just in lost revenue but in developer and partner goodwill. Even if they were to completely roll back these changes there is no reason anyone should rely on Strava as a data source anymore.
Thanks
Still waiting on my response.
This issue shifts to a simple but essential part of any business transaction.
Trust.
Anyone care to start a poll on who now trusts strava as a brand?
Going through the changes in the api licence agreement I see no malicious intent, what I so see is an a big mistake from 1 individual to what the changes would entail.
Where did you see Veloviewer’s post? I’ve checked the Veloviewer blog and haven’t seen anything from it.
@ArHu74 I had to log out of my TP account before I saw the code, and that was the only way I could get the code to be applied to my renewal. It was really funky - when I went into my account and tried to do “subscription management” I couldn’t see a place to add a code, nor did I even see a code. Really strange.
I do all my outside workout using garmin, but my strength workout come from apple watch → strava → TR. I second, third, etc… the request to make TR compatible with apple health and be able to sync apple watch workouts directly to TR!
Is there a way to automatically download your completed Zwift rides to Dropbox? TR can upload from there (as can intervals.icu). If there was way to automatically download from Zwift to Dropbox…
To quote the letter that intervals received:
" * Update the visibility of all historic Strava data within your application such that any data is only visible to the authenticated user who provided that data."
The original notification did not allow an exception to coaching. Strava has changed their mind. (Or they sent out the wrong letter originally, or…) For whatever reason, Strava has made changes. This is not a misunderstanding.
Part of the problem may be that Strava has more strict rules on API than they necessarily apply. Someone earlier mentioned when Strava cut off Relive and I went back to DCRainmaker’s post about that: Strava cuts off Relive: Here’s what actually happened | DC Rainmaker DCRainmaker spent much of that post pointing out that a lot of apps broke the API a agreement s written. This time around, multiple app developers are getting messages saying they have to change (intervals still has to change, just not as much as originally expected). And this time around it isn’t just what DCRainmaker said–a lot of apps seems to have gottens messages saying that they need to change what they do with the data. We just don’t know what exactly most of those say.
So, even if Strava doesn’t actually cut apps off right now (though we don’t yet know if any changes have been made to what TR and a lot of over apps can do), no one can continue to trust that Strava will reliably pass on our data because their their API agreement is already written so pretty much everyone using the data from Strava could be cut off.
If there ever was a misunderstanding, it was one of their own doing:
Strava screwed this up every single step of the way, so I have yet to understand why this is somehow Ray’s fault.
Download your activities from Wahoo and upload them to TR. You chose to buy a unit that worked in these ecosystems the way it did.
3rd party apps are required to obtain your consent before utilizing Strava’s APIs to fetch your data. Apps are required to follow Strava’s T&Cs. I would expect Strava already strictly adheres to various country policies and does not export your data unless they’re allowed to.
They already provide this functionality (https://support.strava.com/hc/en-us/articles/216918437-Exporting-your-Data-and-Bulk-Export), so it would actually be trivial for them to respond.
But since you’re talking about GDPR, I wonder whether Strava’s lawyers are also concerned regarding EU AI Act. I am guessing API agreement changes are driven by lawyers and country regulations, and less by market dominance and greed.
The only data that belongs to Strava, in my opinion, is that which was recorded in Strava. All my data syncs to Strava from Garmin, Apple, so I should be the one deciding on which apps are allowed to process it.
Check the T&C’s mate. It will contain a lot of details about what you have agreed to allow Strava to do with your data and how they handle it. And you do agree. Each app that takes or shares data with Strava, you have to agree it.
I am deeply disappointed by Strava. It’s my data not theirs. It would be glad to have Apple integration. I used Strava for hub. I am exploring using Cyclemeter and Runmeter to export files to TR. I don’t know how to record strength workout and export it to tr/interval icu. So you have any solutions for it, is there any way to use Dropbox to sunc files? I don’t even need fake socials of Strava full with fake segment ranking. I love using Cyclemeter, best app for cyclists. I hope TR find a way to sync and push outdoor rides.
Anybody else try to get their data out of Strava and still waiting for the link more than 30 hours later?