Howdy – Starting yesterday calibration on my H3 has been consistently failing. When I click on “calibrate” in the app, I immediately get a “The calibration failed unexpectedly. Would you like to try again?”. I click on Retry and it has be pedal to 18mph. After I reach that speed, the green check ma…

I have a similar problem with my H3. It says “calibration failed unexpectedly…”, on both bluetooth and ant+ in the TR app. I can’t get my app to find the trainer either, so I can’t do the calibration there either. I’ve been running power match, so I have not been too worried about it, but I do need …

Calibrate with rouvy if you cannot get it to work which is odd.

This has been a known issue with the saris/cycleops trainers. Use either the rouvy or saris apps to do a calibration. I’ve been using the saris app as it’s much more straightforward than navigating rouvy’s menus.

True, however I can’t update my H3 using the Saris app. Yet I can with Rouvy?

[image] Jax: I can’t update my H3 using the Saris app What happens when you try? Are you using Android or Apple? Have you contacted Saris about the issue?

Can you try over ANT+ instead of BT? My H1 always fails via one of the two (I forget which) but reliably works on the other.

Yeah, confirmed. I emailed TR support and this is a known issue with Bluetooth with Saris trainers. They were able to reproduce in the office but were having trouble coming up with a fix. So, no ETA on solution. The suggestions I got were to calibrate over ANT+ or use the Saris app to calibrate.

I had the same issue when using the PC app. However, I was able to calibtrate using my phone (IOS) app. I contacted customer support and they confirmed there was a bug with the PC app.

I always use the Roovy app also.

Saris app to calibrate and update. Works on the iPhone.

TrainerRoad

Saris H3 calibration fails repeatedly

Equipment

LuiGo June 2, 2020, 10:58am 16

https://www.trainerroad.com/forum/t/saris-h3-discussion-issues/23182/619

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Saris H3 calibration fails repeatedly

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