Hello, Wahoo KICKR Users!
As TrainerRoad’s Customer Support Director, I’d like to address anyone that uses a first-generation Wahoo KICKR and hasn’t updated its firmware in a long time. If this description fits you, you may be experiencing problems with ERG mode, and I’d like to make sure you’re getting the best experience possible with TrainerRoad.
To this end, make sure you have up-to-date firmware on your KICKR.
How Do I Know What Gen. KICKR I Have?
Check out @GPLama 's video on how to determine what generation KICKR you own:
How Do I Update My KICKR’s Firmware? (You’ll need an iOS or an Android device and the Wahoo Fitness Application)
If you own an iOS Device, check out Wahoo’s article that details updating KICKR firmware here [click].
If you own an Android Device, check out Wahoo’s article that details updating KICKR firmware here [click].
As always, feel free to email our Customer Support Team at firstname.lastname@example.org if you have any questions or concerns.
Happy training, everyone!