Has anyone actually spoke to someone from TR? I’ve put tickets in and the reply back sometimes takes days. Then I reply back to them and it takes more time to address my software concerns. It’s frustrating because every time I ask to speak to someone I’m ignored.
Thanks for getting back to me, but this only occurred after I was told to go to the TR Beta version because my current version never updated. I clicked the update tab each time I began TR and it said updates are available do you want to download. When the older version opens up the workouts show no graphs in the library and says Update Client. The PM I’m using has been calibrated, updated firmware and new battery installed. Also, I have not updated the Firmware on the Kickr in quite some time. Also, I’m using the Power smoothing, but it does not seen to be functioning.