I bought a bike with Force eTap AXS last year, and I have been super happy with it … until about three weeks ago. My right shifter won’t execute shifts reliably anymore. Basically, shifting down works 100 % of the time, but shifting up deteriorates from 100 % to 95 % to eventually 50 %. Sometimes th…

Have you checked for firmware updates?

When I last checked, everything was up to date. Unfortunately, I am having problem with the SRAM app now. I could connect to my rear derailleur alright, but not to my shifters or my power meter. As soon as I connect to my rear derailleur, the app glitches and cuts off the entry for my Quarq power m…

Bluetooth devices don’t want to connect to multiple things at once. Turn off everything else and quit any other apps on your phone. Then try connecting to it. Also, Bluetooth range isn’t great and there’s lots of other stuff on that radio frequency (WiFi, microwaves, baby monitors) so try keeping y…

Have you reached out to SRAM (or your vendor) to troubleshoot? I had an issue with a AXS force shifter a couple years ago where it killed a battery very quickly. It worked fine when I replaced the battery, but wouldn’t connect to the ap after that. I called SRAM and they got a new shifter (along …

I was able to connect SRAM’s app to my shifters, they use the latest firmware. I also noticed that the right shifter needs a lot more energy, even though I have changed the batteries in both shifters about a month ago, the left one (which up until now has worked reliably) shows a low battery warning…

Ran into a similar issue with the new AXS flat bar pod shifter. A call to Sram tech said that many battery companies are adding a “bitter coating” to coin cell/2032 batteries to make them undesirable for childrens consumption, and this coating may interfere with connectivity. They recommended wiping…

Yeah, I “solved” it by buying a new shifter, unfortunately. Now it is flawless again.

When this happened to my shimano setup only thing that fixed it was getting a paint brush really working it into the crevices between the buttons

Dont think its this. Batteries are binary in that tbey generally get a current or dont. Its a bluetooth signal strength issue i think

Issue with SRAM eTap AXS: right shifter won’t shift reliably

Equipment

Matthewdcloutier April 20, 2025, 11:56am 7

Hi. I have this EXACT same issue. Did you ever get it solved??? Im at the point where im considering a brand new shifter…

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Issue with SRAM eTap AXS: right shifter won’t shift reliably

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