Is TR down again?

Is TR down?

Im trying to do my days workout but neither the TR app or the website are working.

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Yep, probably Adaptive Training deciding we need recovery :laughing:

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Try Log In to TrainerRoad

It appears to be working again now.

Maybe the meter needed topping up again :wink:

TR app is down for me! Hopefully back up soon so I can train.:exploding_head:

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Just tried to open the app on windows and it said something went wrong. Thankfully it’s a recovery week for me and I can just load my trainer through the app and noodle :slight_smile:

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Just opened on Mac and it said “Go Back” so I clicked on that and it went to a black TR app screen. Is it time to install app again?

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This is the 2nd time it’s been down today. Its down for me again now as well.

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@IvyAudrain blink twice if the AI has taken over.

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I just signed up and was in the process of finishing getting everything set up. Sorry about that. Maybe it’s trying to look through all my strava rides/nonsense and overloaded the TR hamsters.

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The app said I need an internet connection, so I restarted my phone, updated the app, and same message now. :frowning:

I’m able to log in to the website, though.

I reached out to support to see if there is an ETA or still in the troubleshooting phase of things. Have not heard back yet though.

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Down on Windows too.

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Same, Win 10 and Android app.

Website ok though

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I was about to do a wo…

Huge bummer

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On Android, when trying to open the app I get error message “! No Internet - Please connect to the internet”.

Seems pretty poor error reporting if the issue is actually cloud-related (NB it’s not my internet connection, which is sound).

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Have you try restarting the servers …

Asking for a friend…

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Same here, definitely not ‘cloud related’.
This looks like its a server issue so we’re urgently trying to get it sorted out with them, they may have a larger outage but we’ll keep you updated with our progress. Sorry for the inconvenience, all, we’re hustling to get this fixed!

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Normally, I quite like “getting my kit off” :wink: :laughing:, but not when it’s because I’m all set for my w/o, sat on the bike, but the computer says no…

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