Is TR down?
Im trying to do my days workout but neither the TR app or the website are working.
Yep, probably Adaptive Training deciding we need recovery
It appears to be working again now.
Maybe the meter needed topping up again
TR app is down for me! Hopefully back up soon so I can train.
Just tried to open the app on windows and it said something went wrong. Thankfully it’s a recovery week for me and I can just load my trainer through the app and noodle
Just opened on Mac and it said “Go Back” so I clicked on that and it went to a black TR app screen. Is it time to install app again?
This is the 2nd time it’s been down today. Its down for me again now as well.
I just signed up and was in the process of finishing getting everything set up. Sorry about that. Maybe it’s trying to look through all my strava rides/nonsense and overloaded the TR hamsters.
The app said I need an internet connection, so I restarted my phone, updated the app, and same message now.
I’m able to log in to the website, though.
I reached out to support to see if there is an ETA or still in the troubleshooting phase of things. Have not heard back yet though.
Down on Windows too.
Same, Win 10 and Android app.
Website ok though
I was about to do a wo…
On Android, when trying to open the app I get error message “! No Internet - Please connect to the internet”.
Seems pretty poor error reporting if the issue is actually cloud-related (NB it’s not my internet connection, which is sound).
Have you try restarting the servers …
Asking for a friend…
Same here, definitely not ‘cloud related’.
This looks like its a server issue so we’re urgently trying to get it sorted out with them, they may have a larger outage but we’ll keep you updated with our progress. Sorry for the inconvenience, all, we’re hustling to get this fixed!
Normally, I quite like “getting my kit off” , but not when it’s because I’m all set for my w/o, sat on the bike, but the computer says no…