logging into Group ride this morning as the Host. I have been doing this for two months. Now I am told I need an Upgrade to use this??? Anyone else experience this?

They added a whole new bunch of features yesterday so maybe it’s your app that needs updating?

OK. But I didn’t get the memo…LOL I reached out to support to remedy it. unfortunately., it killed my Group Ride this morning. Nice

For future reference for the desktop application, Trainerroad downloads the updates automatically when you launch the app. When you close the app, it will upgrade itself. So next time you see that, close the app, let it update and then open it again. And it will say in a green banner across the t…

[image] Brenda_Gustin: But I didn’t get the memo [image] tada tada tada Group Workouts are here! tada tada tada Announcements The release Nate mentioned has just been pushed out to everyone! It includes the following updates: Increased workout limit to 11 instead…

Did not work. I restarted the computer After updating Catalina. Then realized my husband unplugged the computer. Shut down again and trying to do it now. [image0.jpeg]

I give up. Shutting off again. I wasted 2 hours in this. UGh

If the issue persists, make sure to send your issue to support@trainerroad.com for help.

Depending on your computer’s current OS you shouldn’t have to upgrade that. And if you can’t get the desktop app to download automatically then you can manually uninstall TR and then go to Download the Latest Version of TrainerRoad for Your Device - TrainerRoad to get the most up-to-date version. …

@Brenda_Gustin @mwglow15 sorry to hear you’ve had issues with the app updating. As @Scheherazade mentioned, we had some very significant updates to our Group Workouts feature, and one of those updates was a complete switch to a new audio/video service. Due to this change, we needed to make sure ev…

So How do I uninstall the old software and reinstall the new??

TrainerRoad

Group Ride Needs Upgrade?

TrainerRoad Software

mcneese.chad May 14, 2020, 2:02pm 5

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