Garmin apps question Xert data field

Anyone using the Xert fat/carb data field on their Charmins? I thought I would fly a kite here given the paucity of traffic on Xert and the …err… terse nature of the documentation.

I was going to use the carb field as a sanity check for my TBHV on bike feeding strategy but the damned thing is gone in-op on me. It was working fine last year. Now it either stays orange status light or when it is green stays four balls (all zeros) and does not change. I have deleted it from the 530 as per the pithy troubleshooter guide, then reinstalled it but nix. Anyone field this problem themselves? If not anyone have a carb data field alternative?

Maybe ask here https://forum.xertonline.com

1 Like

Xert has an active Facebook group. You will likely find quick and thorough responses there.

1 Like

I don’t use it, but IIRC, some folks had to disconnect and reconnect Xert to Garmin, or rather changed the password which caused some sort of reauthentication. I would think that accomplished the same thing. Just a guess.

1 Like

can also try emailing support? Scott Steele seems to be on top of things, at least whenever I had to contact support.

1 Like