Has anybody got an issue with controlling the ERG mode using DIRETO X, with bluetooth.
I see no problem when using ANT+, but when it comes to Bluetooth the unit does’t respond.
I know it’s a new unit on the market but maybe somebody has it already?
I would recommend reaching out to our Support Team at email@example.com. They would be happy to look into this issue for you .
That will be a potential option, but there is no update for any Direto models at this time. Only the new Suito is covered at the moment.
I have had the same problem with my Direto - version 1. I would warm up for 10min and then use the Elite app for a spindown calibration. After I shut my phone off TR would switch randomly between ANT+ and bluetooth, and of course would loose connection during a hard interval. It happened about 5+ times in one workout. I never bothered putting up a support ticket, I noticed in the paired devices that there were 2 smart trainers (actually only 1), one with ANT+ and the other was with bluetooth. I deleted the bluetooth one and found the spot in the application where I could turn off bluetooth. I haven’t any problems since. For my Direto I find the ANT+ connection is more stable.
Just adding another thought. This problem started after I had updated the app. (3 or so updates ago.) No problems since just using ANT+.