Any way to make the app faster?
It seems to lag for quite a long time when looking at the Calender
As well as trying to add workouts
Any suggestions appreciated
Any way to make the app faster?
It seems to lag for quite a long time when looking at the Calender
As well as trying to add workouts
Any suggestions appreciated
Was a bit slow loading my scheduled workout today. Overall it has been pretty fast.
Hey there,
Sorry to hear about the trouble â here are a few tips that may help you out:
That should be a good starting point â if you continue to have trouble, please feel free to start a ticket with support@trainerroad.com.
For what itâs worth, I do think there was something else going on this morning. It took me ~5 minutes to get the app to load this morning after trying to force close and re-open the app, even restarting the device. Tried on Android and iOS, and even booted up a different wireless network too. Just got the âspinningâ icon sitting there not doing anything.
It resolved itself after 5-6 minutes, but I had time to go back upstairs, grab my garmin, and was getting ready to load up a workout on that when the app finally loaded up. No issue after that point.
Might not have even been TR, for all we know there could have been a general internet switching issue. Who knowsâŚ
Thank you for your post
I followed your suggestions
The app wonât even open
Hopefully it resolves itself by tomorrow for the planned workout.
I deleted the app and downloaded again
Fortunately it works now
Iâve had this issue the past 2 days (although mine never loaded) and had to load an earlier Beta version to actually get the app to work. This was both Beta and Production iOS apps for me. I have an old iPhone (iPhone 8) so I was thinking it mightâve been that, but maybe not. Restarted my phone multiple times, quit and reopened the app, but nothing worked except using an older version.
Same here. App is stuck on the loading screenâŚfor about 60 seconds
My app was stuck on the loading screen for a long time today. Installing the latest update seemed to fix it.
Having a similar issue on Android
Good consistency and slowly increase volume.
The IOS app is very laggy. Things like adding survey responses cause it to freeze for 10 seconds or so. Also going back through the months on the calendar is so unresponsive I donât even bother any more, I just use the web page. Same for my girlfriend on IOS. Not an issue with internet speed, 100% an app based problem.
lol
Iâm trying
Tested just now . Workout loaded iPhone 11 in less than 1 second. App opened in 2 seconds.
Tested just now. Opened yesterdayâs road ride that was imported from Strava. The little section titled âSurveyâ was greyed out and took 11 seconds to appear. When I enter the survey response and save, the app becomes unresponsive for several seconds and itâs not clear if it has crashed. What you have tested is not relevant to what Iâm reporting.
Itâs not a major issue for me, I almost always use the web page for updating stuff, just thought I would report it.