Does the workout for the day also show up in the ‘For You’ carousel when you first log in? I always see it there, so I just select it and don’t drill down to the TR folder.
Yes it shows up too on the main Z page.
I am still encouraging those issues with Zwift. None of my last scheduled workouts were on Zwift available even tho they showed up as synced within the Trainerroad application.
Today I tried for ten minutes to get my workout synced to Zwift (re scheduling over and over again and restarting Zwift).
This issue was not there when the feature launched.
Hi,
looks like there is some sync issue between TR and Zwift currently:
- Workouts are not synced to zwift
- Rides from Zwift are not synced to TR
Doesn’t appear to just be my setup, as there’s at least one more user with the same problems reporting in the Feature announcement thread
Update: at least the sync back worked after a while, but the issue of workouts not being available in time is still a bit of a nuisance
The sync after finishing workouts has been failing several times has reported in that thread and I havent got the Z survey ending the workout either.
But the folder workout on Z has been working. The workouts are there in time.
Already mentioned that during testing in the final days this was working fine.
My thought on this is that maybe it is caused by some unusual changes in the way the workout is sheduled or done.
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last night I just had moved the thursday workout that I missed to do it. It poped on Z folder but when finished no survey and no synk in TR app, maybe this calendar change confused the apps.
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this morning I ended the TR threshold workout on Z halfway. I was feeling too exausted after yesterday evening workout. I looked a way to finish the workout and not the ride/activity to get some more time on the trainer on Z2 but theres no way to end it that way so I finished the activity. Again no survey on Z and no sync on TR. I wasn’t even alowed to reply (no available option) to the survey on TR Windows app after having syncked the activity. Had to open the android app and there I was able to reply to the survey. This is weird!
Even weirder was having some adaptations suggested on the Windows app and after replying to the survey on the android app the suggestions disappeared.
Only speaking for myself, but the workout I was waiting for today has been scheduled for quite a while. So at least in my case, it wasn’t related to any calendar or schedule changes.
I didn’t have my TR workout available in Zwift today (20 minutes ago) either.
Tried it again today, and it worked perfectly fine.
Who knows, maybe it was just some temporary network issue or server hiccup for one of the two apps
For me since roughly about a week the workouts do not show up in the Zwift interface even tho they have the “Zwift synced icon” within the Trainerroad app.
Getting them synced is becoming more and more of a pain as I have to manually re-schedule them within the Trainerroad app and then restart Zwift a couple of times until finally the workout shows up on the for you (main) page. Today this process lasted about ten minutes of closing, re-scheduling and reopening the Zwift app until it finally worked.
Device is an android device. I’m always closing down the app after workout and shutting down the whole device. It’s a dedicated tablet for my trainer.
On what device are you running Zwift? If something in the Appleverse, be sure to always force-quit the app after each session. This can prevent myriad issues.
As for workouts, I don’t think I’ve had a hiccup since the TR integration started. I’m hoping someone gets to the bottom of why some are, though. I’m wondering if there’s a common thread.
Hey all, just checking back in here after the weekend. For those of you who are experiencing sync issues, our engineering team is taking a look.
Late last week we started seeing an increase in errors coming over from Zwift when syncing workouts. In those cases we forward the information to the Zwift team and we’ve also implemented some redundancies on our side to handle it. I’m not sure whether the issues the few of you have posted above are related to these errors, but it seems likely, and we’re looking individually at each of your accounts to make sure we know what’s going on and can get our team (or the team at Zwift) working on a fix. Thanks for the reports and I apologize for the annoyance of workouts not syncing!
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TrainerRoad workouts done in Zwift count towards the initial ten required for AI FTP Detection. So you could sign up for TrainerRoad, do every workout in Zwift, and after 10 you’d be ready to receive an AI FTP Detection. You won’t, however, receive any notification within Zwift. AI FTP Detection occurs within TrainerRoad, either from the TR app or from TrainerRoad.com.
As another Athlete mentioned above, at the current time we can’t sync FTP changes made in TR over to Zwift, or vice-versa. However, your TrainerRoad workouts done in Zwift will always be set to your TrainerRoad FTP, regardless of what FTP setting you have in Zwift.
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This looks like the same issue reported above. Thanks for reporting it.
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On the TR app in the calendar section, my workouts show a “Z” in the bottom left corner indicating that it has paired with Zwift and should be in my “For You” section in the Zwift start up menu. This functionality has worked fine up until the last 2 workout sessions where there was no workout waiting for me when I opened Zwift. It looks like tomorrow’s workout will be the same result as it’s not in Zwift either despite the workout being marked with a “Z”. Ive checked that Zwift is paired with TR in the Connections tab.
Is this a Zwift or TR issue? Troubling shooting? Open a ticket (with who?)
I’m looking into this now. Hang in there!
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@SSaldanha @Vrakoss @martenk @Pipipi @EnduroDog We have deployed multiple updates that should resolve syncing issues with Zwift this morning. Things appear to be working as we’d expect them to again – please let us know if you run into any further issues!
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Thank you for such a fast reply and fix. TR support has been the best customer service I’ve seen in quite a while. 
Despite your efforts, my workout still isn’t showing in Zwift. I’ve updated both TR and Zwift. Not sure if it’s something on my end or ?
Have you checked the TrainerRoad folder in the Custom Workouts section? If it’s there, any chance that today’s workout has the same name as one you did recently, or have on your schedule for the next day or two?