Wahoo Tickr longevity

Just to say that I’ve had similar issues with the Tickr dying after 6-12 months, giving consistent dropouts or periods where it sits at like 90bpm for ages, and so on.

Got round to messaging Wahoo support who made me do a quick test, and when that failed sent me new one straight away which arrived within a few days.

TL;DR - they’re definitely not the most durable, but Wahoo customer service is good and they replaced it super quickly for me.

Yes, it seems customer support is quick and reasonable. But still, it’s damage control. I’d rather have a reliable product to begin with.

I am wondering whether there will be a new KickR 2020/2021 in which they fundamentally changed flaws. That would sign they are REALLY committed to solving issues by preventing them from happening the first place.

That’s…gnarly. :grimacing:

The main issue is sweat ingress into the main unit, not the straps. Another common place for corrosion is on the 2 springs, one of which sits under each contact point in the main unit.

Open the HRM using a fine spludger or knife edge and separate into 2 halve. Clean or replace the small contact springs and put the unit back together using silicone. Your hrm should again work fine.

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So, been using a Tickr for 2 years now. One strap corroded, so using another.

Today I noticed that it kept connecting to my watch, even when it was just hanging from a hook. Sure enough when I wore it for a workout the battery was dead. This is a new battery I inserted just 2 days ago.

So, obviously, it is not ‘sleeping’. Any suggestions?

I recommend disconnecting the sensor from both ends of the strap. I used to leave mine snapped into one side but then noticed corrosion, so I completely separate the sensor and strap. I also store the sensor either in a cloth pouch or face down (snaps up) to ensure that no electrical circuit could be made that would drain the battery.

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I have 2, (left one behind working out of town that was later sent to me). After each ride, I take the strap into the shower with me and give it a good rinse and gentle scrub on the pads. I rinse the head unit in tap water and dry it right away as well. Strap and head unit stored separately. No issues except battery changes.

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I’m having the same problem. The first one . Only lasted for six months. But wahoo was fast on replacing it. The replacement item only last for one year with the same issue not detecting the heart rate but connected. Already sent an email to Wahoo on the issue, I dont know if still under warranty.

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Didn’t realise the tickr had a 2 year warranty so bought the new style tickr after my original one snapped.
The shop I bought from told me to contact wahoo regards my old one and after a quick email my replacement tickr ( now for my wife) arrives Tuesday.
I seem to be lucky in that I got almost 2 years from my tickr and brilliant wahoo service.

Two Tickrs and neither worked well or lasted. Battery life poor and completely unreliable. Unfortunately no receipts to send back…will not buy again. Shame as found other wahoo stuff really good

You don’t need a receipt. I’ve returned a couple of mine. They just ask for the serial number which is on the box if you still have it.

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Thanks… I don’t know if I do but will take a look.

As great as customer service is at Wahoo (i also had two tickrX replaced for free) i cant believe how bad the quality of the Tickr (1. Gen) actually is.
Too many times unreliable, disconnecting or not connecting for no reason, or falling apart.

Is this actually better with the Gen2?

My experience mirrors many others, Tickr is low quality junk, at best.

I have two Garmin straps, both are working perfectly, one is five years old and still perfect.

Do the planet a favor, buy once, buy right. No need to clog landfills with millions of dead Tickrs…

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My Tickr is 4 years old. 2 battery changes in that time. Gets used pretty much daily for running & cycling. Never dropped a beat.

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Which models?

I’ve had mine for 3 or 4 years, lots of use… I’ve ridden with it in the rain a lot and never had any trouble with it. The original strap is almost done, the sensor pads are peeling off so I replaced it with the cheapest generic one I could find on amazon. Strap comes in the shower afterwards and usually gets tossed into the washer after any big rides. I’ve also started giving the tickr a squirt of water after I take it off the strap and then I towel off that water.

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I think it’s a HRM3-SS? Hard to read the micro writing. I also have a new Dual Bluetooth model for the trainer.

I’ve had issues with the Bluetooth on Zwift, but that was software on the laptop and Zwift issues. Strap has been faultless.

I posted on this on the previous Wahoo Tickr dying thread. It’s very difficult, as one person has a faultless unit, the next, horrible. I suspect the original was mostly junk, possibly sealing and QC problems.

My sample size was everyone one I know who owned an original Tickr had them fail quite rapidly. Maybe 4 people total. 100% failure rate. Of the same group of people, all now have the Garmin strap. All still working perfectly.

Again, the very next post will be someone saying they’ve had a Tickr for 8 billion years and they use it to belay climbers on Mt Everest with zero issues… so who knows.

For me and the small group of riders I know, the original version was terrible. I imagine it’ll be a while till we know if the new model is reliable.

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I find the straps to be the weak link. Whenever I start getting wonky hr readings, first I try a new battery. If it happens again on the next few rides a cheap ~$10 strap replacement from amazon. Never had to dig further. Seems like I’m going thru straps indoors at the rate of 1/yr (much cheaper than a new unit, and it’s not like wahoo is getting my money). If it’s not something obvious on the tickr unit, like rust inside the battery compartment or the electrodes breaking off, give a new trap a try.

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I have had two TICKR’s. One came free from Strava back in maybe 2015. It’s going strong now. I left it on a trip and a friend now has it, and it’s working great for him (with his Garmin strap).

The second is 2 years old (as I bought this to replace the misplaced first one), and also going strong.

Both have had a battery or two replaced in them.

I do have the original straps from both and a genuine extra strap from amazon for $20 (so 3 straps), and then also bought one of these knockoffs. This knockoff works exactly like the others. Bonus too that they offer them in bright colors so easier to find in your gear bag.

Totally recommend getting these (or another seller, as this one seems to have put shipping up).

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