Wahoo Tickr Chest strap issues

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I’d reach out to Wahoo first. I posted my experience with having issues on my brand new Tickr2 and reaching out to Wahoo on it (who eventually sent another one free of charge).

Wahoo Tickr Problem

I would reach out to Wahoo customer support. I had a Gen 1 Tickr that worked flawlessly for the past year. Midway thru that time, one of the electrodes on the strap became delaminated (still worked fine, but didn’t want to make it any worse with additional wear). I ordered a replacement off-brand strap from Amazon which worked great with the Tickr hooked onto it. I should have reached out to Wahoo instead since people have had success with getting replacement straps. Anyways, a couple of weeks…