TrainerRoad Workouts Not Syncing?

bolithoa · September 29, 2019, 3:31pm

Anyone having issues with the recent update? Two days in a row, my rides don’t sync to Strava, Trainingpeaks, heck, even the TrainerRoad website. What gives? They are set up to sync under my account profile…

Thanks.

Reginald_L · September 29, 2019, 3:42pm

No problem here. Did a workout today and yesterday and both synced to Strava and the calendar immediately.

JCorfield · September 29, 2019, 6:33pm

I did a ride today on the TR Beta app and it didn’t upload. Had to click into it and then manually click upload and it seemed to work then

bolithoa · September 29, 2019, 10:37pm

Manually click upload? I don’t see a button for that. I have a re-sync option, but when I click it it says sync unavailable.

bolithoa · September 30, 2019, 12:43pm

Bump for the TR guys back to work. Still not resolved.

JCorfield · September 30, 2019, 1:48pm

Sorry, i meant re-sync

mcneese.chad · September 30, 2019, 1:50pm

I recommend contacting them directly via support@trainerroad.com if you haven’t already.