Trainer Road desktop app not recognising login or anything?

Today all of a sudden TR logged me out, and when I went to login today nothing is happening, even after resetting the password etc…

This is on Mac, and I’ve not done a mac OSX update, so can’t blame that…

Anyone experienced anything similar?

I am having the same problem today. I completed a workout and then the app crashed before it could be entered as complete. Now I can’t log in either.

I’m have same issue :frowning:

Same here. I’ve tried mac reboot uninstall reinstall traineroad app and resetting password with no luck.

Hi everyone. Apologies for this issue. Our engineers are looking into it right now.

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Fantastic thank you!

Just checked and I am now able to login.

Thanks!

Had the same thing happen - I thought it was my ancient Mac becoming obsolete. I’m not sure if it’s me, my ancient Mac, or trainer road but this isn’t the first hiccup from the platform for me in the last 6 weeks. Somewhat frustrating.

We believe this issue should now be resolved. Please let us know if it happens again!