TR app crashes mid ride

TrainerRoad Software
1

Hi team!

New TR user. Was in the middle of a hard workout (for me) today and TR app crashed. I finished the workout on my own with my bike computer but, as a result of the crashed app, It shows up as incomplete.

I know what really counts is that I got the work done….but my monkey brain wants TR credit / wants it to be factored into adaptations. Is there any way to fix this / upload a power file?

2

Welcome to TrainerRoad, and apologies for the trouble! This definitely isn’t a normal occurrence, please reach out to the team at support@tarinerroad.com so they can take a look at your devices, help look for firmware updates, and see whats going on to fix that and also give you credit for that work!