Hi Malcolm,
Did all the data go as well from the tools page, that’s exactly what happened to mine.
I spoke to stages and got a fix to try, it got some data back but not all. It had worked for some people. I’ve now got to send mine to stages to be sorted.
This is what I was told to do.
Connect the left power meter to the Stages power app on an iOS device. You should then see the screen below:
Using one finger swipe right-left-right across the screen over the firmware version once connected to the meter, lift your finger from the screen at the end of each swipe, don’t swipe as one continuous movement.
If successful you should see the screen below:
Then follow the instructions below:
- Secret swipe to update firmware to version 0.10.345
- Give it a minute after the update process reaches the “verifying” phase, then remove the battery and reinstall in order to force a reset. Do this quickly – If the battery is out for any length of time the process will fail.
- Confirm the meter’s data has been restored.
- Return to production firmware as normal.