Hi, I have been quite pleased with the SRAM Red AXS on both of my road bikes and Red-XX1 combo on my gravel bike. Well… until today :frowning: I was about to go for a ride, but the rear derailleur wouldn’t shift. I first thought that perhaps the battery is flat, so I took the one from front derai…

I’ve never had this with Etap but I’ve had issues with Di2 dying after a firmware update. I would try this: #1 remove both batteries, charge them fully, then reinstall them. #2 delete the app from your phone and reinstall #3 re-sync the app with the groupset. #4 re-install all firmware (overwri…

Haven’t had this specific issue on my eTap but I’ve never had an issue with warranty by SRAM. Always quick responses from SRAM so far through my local shop.

bought a bike with AXS force a while back and the left shifter killed a battery within 2 weeks. Installed a new battery and it worked again, but it would no longer communicate with the app and I was worried it was going to die completely or at least keep eating batteries. I called SRAM directly an…

I had this with etap Red and had to get the rear derailleur replaced under warranty. . I thought it was just me and tried internet searches for the cure but of course to no avail.

Thanks for your advice. The RD is on its way to SRAM through LBS. Fingers crossed…

ok so this just all happened to me on my samsung note 9. it was deff the phone I was using. for me the fix was to unplug/take the battery out of everything, close the app on the new phone and my phone. and then turn the app on on the new phone, plug only the derailleur battery in, and update and it …

Had a similar/exact issue with my Red AXS rear derailleur. One day it just stopped working. If I pulled the battery for a while, best I got was 10 seconds of shifts before it died. What eventually worked was pulling the battery and leaving it sit for a few days. I wrote it off and got a spare RD in…

I had this happen to my SRAM XO Transmission this weekend. Very bizarre, I’ve never seen this happen before and it happened at the start of a race. After driving five hours and an overnighter, I was miffed that my race was over less than 1 mile into 50. Then I remembered that I paired my AXS stuff w…

I just ordered a new battery yesterday because I thought it was the battery

SRAM Red AXS failure

Equipment

salmonbun November 1, 2020, 6:54pm 4

This happened with my old 11 speed etap. Take your bike to a dealer and they will call SRAM service and it will be replaced.

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SRAM Red AXS failure

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