Hi, newbie here, I’ve been using the software for a couple of weeks and I love it. One of the first things I liked was having the coach instructions because it doesn’t feel like just watching blue bars on the screen. However, after a few workouts it starts to feel more monotonous and robotic and makes me question myself about my ability to stay engaged in the long term.
One of the things that I think would help making it feel more personal would be calling people by their name. It’s been studied and demonstrated that in several areas (ie. sales, marketing, advertising, software UX) people have a more positive reaction and create a deeper connection when they’re called by their name.
"A person’s name is to him or her the sweetest and most important sound in any language.” – Dale Carnegie
Now I’m not talking about decorating every single sentence, but more like having it sprinkled here and there:
“Hey [first_name], welcome to [workout],”
“One more minute, [first_name] blah blah”
It’s a simple improvement with a huge impact, specially considering that the engagement / entertainment factor could be one of the challenges of TrainerRoad.
Just a humble suggestion. Thank you.