Sales Tax & Automatic Invoice Generation

Sales Tax
I wanted to let you know that starting Jan 13th, 2023, we’ll start collecting sales tax in the US and Canada if required by law.

This is based on your location and will happen automatically.

If you’re in the US and wondering if you’ll be charged sales tax, look at the picture below to see if your state charges sales tax for SaaS products. You can then use the calculator here to find out your sales tax amount. (Note: We can’t guarantee the accuracy of the calculator or picture below)

Starting Jan 13th, 2023, you’ll be able to access invoices for the last year on your account information page.

If you need anything beyond that, please email, and we will manually generate them.

The old process required you to email TR support, and they would generate a PDF and email it back. No one likes that. Now you can easily download yourself when you need to.

For those curious why we need this feature, many companies (and insurance companies) will reimburse you for fitness-related purchases.

You just need to send them an invoice to get reimbursed. It might be worth checking if this is available to you.

If you have any questions, let me know!


There’s something in NJ that isn’t taxable? Please don’t let our legislators see this post!


Two Questions:

  1. For your northern friends do you have a similar map for Canada?
  2. What within TR defines your location?
1 Like

I’m a Canadian who is 20 minutes away from the tax haven of North Dakota.

I assume it’s based on your credit card address though.

I had assumed the same hence my question, and my quick google-fu found the following from a 2021 article which makes that complicated, and I italicized a few key points:

Tax Implications On SaaS Model

More than 40 countries have implemented the sales tax on digital goods and services. The sales tax in Canada is based on the “the place supply rule.” This rule is to identify if the supplier has supplied the goods and services to a particular province, a province that uses the HST. In provinces other than the ones which use HST, GST is charged from them. When the goods and services are supplied to a country other than Canada, then the GST and HST are not charged. When the transactions take place from province to province, then the area of supply rule becomes complicated. For instance, there could be a person who is physically located in Quebec, but he wants to access the SaaS application from a provider based in Ontario and using Amazon Web Services.

When the SaaS service is used from a country other than Canada, which means when the sales are coming from a non-resident Canadian, there would be zero-rating. When the services are zero-rated, there is no sales tax on them. However, if the non-resident is operating from Canada, they have to register the GST/HST, and the company has to charge the applicable GST/HST.

The Digital Tax Laws In Canada?

The recent update regarding the tax on a digital product, which includes the SaaS model, is that Canada would implement a tax policy across the country to sell digital goods and services that non-resident vendors are selling.

If you are a non-resident vendor, and you think that you will make C$30,000 in B2C sales in one year, you have to register, collect, and remit the GST/HST.

The digital tax law is not very simplified because there is no single law that is accepted across the board. Two factors decide if your digital business is going to be taxed or not.

1- The location of your business

2- The province where your customer lives.


There is not one single rule of digital tax which could be applied all over Canada. The tax depends on the location of your business and the customer.

However, the GST tax applies to businesses that have a physical presence in Canada. Quebec and Saskatchewan are the two provinces that tax digital services so far.

Sauce: Is SaaS (Software as a Service) Taxable in Canada?

Additional 2022 Article with Provincial details: Canada’s Indirect Taxes: A Guide for Digital Service Providers


I don’t have a map for Canadian customers :frowning: .

The location thing is a little complicated. A team implemented it at TR with the help of an outside company.

As far as I understand it, you get it from a combination of credit card registration, IP address, and postal/zip code.

When I was a kid my Mom would take us to NJ for our back-to-school clothes shopping because at the time there was no sales take on clothing. Based on your post, I take it that’s changed, in which case you’ll have an idea of how old I am. :upside_down_face: