It takes ages to get back from Wahoo support team so I thought I might could ask my question here.
I am concerned that my left skewer knob does not go all the way into the snap, even though the design looks like I should be able to. the skewer knob is just a bit too wide for the when it is half way into the snap.
Yeah that’s the one I use as well. It certainly doesn’t fit as deep in the socket as you would expect but as long as you have the tire centered on the roller and correct pressure on the clamp, you’ll be just fine. I can try to snap a pic of mine when I get home.
No your fine as long as the tire isn’t near the edge of the roller. You want the weight (you on the bike) to be fairly centered on the roller. You should extend that left screw as needed to center up the tire on the roller. You can’t over extend the screw. If you’re at the limit but reasonable centered on the roller you should be good to go.
No it should be pretty smooth and fairly quiet. Drive train and flywheel should be the most noise you hear. Is it brand new? Are you tightening the rollers 2-2 1/4 turns after making contact with the tire?