I’ll add my experience as well. I purchased a Type S in 2017 and the little rubber plug for the bolt hole broke trying to pull it out. Contacted CS and they sent like 3 immediately. I cannot say a single bad thing has happened. I’ve run out of battery a couple of times but it’s mostly because I never really think about it. It just works. I recently purchased an NGeco for both my gravel bike and mtb and everything works perfectly. I cannot recommend them enough.
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