Same boat here… bought the bike last year did less then 3000 km on it. First went back for a clicking noise fixed for 2 rides and then back again so been driving with the bike up and down to the dealer to fix this but never went completely away. Then noticed a lot of movement. So back again for the movement… fixed for I think 1 ride. But the engineer trew the bumper in front away. So now I have a nice bumb in my top bar where the screw is of the isospeed😅. Still stuck with the movement in the saddle so new isospeed installed. Still after a few miles movement back with a lot of snepping every time I paddle.
Went to another dealer said they fixed the problem. But the dealer want to send it to trek for the bump which hopefully will come under warranty.
Told the dealer if she would tel trek about the movement also.
Curious what trek will do to solve it??? Because I am afraid that the movement will come back. I couldn’t get a better picture of the bumb but you can clearly see it in real life…
Snapping video: https://youtu.be/FufDETqwlY8
Movement video: https://youtu.be/2ZghnzxT2Ic
Anyone any experience how trek will respond??