Not to beat a dead horse, but the topic is mentioned again and again. I’m willing to pay more, but get me off the following platforms; I need one simple feature that’s on the current the S/W development road map to be implemented ASAP. That’s the ability to zoom in on a power file and quickly zoom in on the data and remove the noise (spikes). I can do it with a premium Training Peaks subscription or with premium Watts Board. I don’t know the TR business arrangement with training peaks, but I feel T-peaks is behind the power curve (pun intended) in their app development. TR is pushing the science, with users as the guinea pigs, with their statistical machine learning algorithms. To conclude, provide me the simple tools I need which eliminates my need to pay multiple subscriptions. Why would any good business model have customers pay their competitors too.
Thanks for getting the fix for this prioritized. I’ve been using the Mac beta that incorporates the fix since last week, and now the working survey syncs instantly over to the website 
YAY! Thank you for bringing it to our attention!
Good Lord, really?! I am truly shocked.
Bingo. I couldn’t care less what others are paying. I only care about the value I’m getting for my money. So what if a subscriber since 55 years, when TR was running on an IBM 360 loaded with punch cards, pays less than me? That changes nothing to the various options available to me - training apps, coaches, some dude on the internet, Peloton (noooo!!!), spinning classes, a 20-year old book, none of the above, all of the above. You pick, you train, you like, you keep, you hate, you change.
I use Jack Daniel’s book to do my own running plans - maybe we could start a thread about how unfair it is that some bought it years before me at a lower price.
I just gave them the finger after an offer of six months free. It’s crap. Why would anyone pay for that?
I was going to cancel my suscription which is due in a couple of weeks and saw I was grandfarthered at $99 and it is now $189. It has given me food for thought and I might stay on becuase of that… otherwise I would definately not renew. It is easy enough to do my own programme and have my data recorsed of TP or strava. Even outdoor workouts, that is what a lap button is for, amd maybe try zwift again over the winter.
My feedback is, a promise is a promise and the customers who are grandfathered in contributed to where Trainerroad is today. That promise is a big reason why I stay subscribed, it was very noble and rewarded loyalty.
I’d be unhappy if there was any change at all to the pricing, tiers etc. Im already unhappy at the thought of Zwift taking over, if that be true or not as I absolutely adore the Trainerroad product and admire the team.
Did you just drop a reference to an IBM 360 and punch cards?!?!?!?!?
Bravo my friend…simply B-R-A-V-O 
I benefit from Legacy Pricing (a TR user since 2012) but also am forced to run the Legacy Version of TR. My power source is a Computrainer which TR stopped supporting in their updated versions of the program several years ago. Maybe my Computrainer will die someday and I will be forced to upgrade but it is still going strong after 25+ years and nearly 1 million miles.
I think my deal is fair for both parties and would hope it continues without any changes.
Note to @ssmith1187 : Not quite there yet, but we’re approaching the IBM 360 TR user.
Computrainers used vacuum tubes, no?
I believe there is a lot of value in a company recognizing the loyalty of their customers. In fact, I believe it’s a primary tenant of business success–take care of your customers and they will take care of you (sadly, it seems to be valued less and less in today’s realm of customer service/appreciation). Still, I also appreciate that companies need to stay competitive and current in the setting of modern inflation. I would think TR could find a balance in adjusting their membership rates such that those grandfathered in would see an increase in what we pay (I’ve been a member since late 2012) and yet still be charged less than new(er) subscribers–i.e. offer a discounted full access membership as a thank you/reward/incentive to stay/whatever you want to call it for those that have been with TR for a good while. Perhaps the increase could be done as a percent of one’s current, grandfathered rate so that increases are valued upon one’s membership duration and loyalty.
As one person mentioned, the legacy subscribers have provided the foundation upon which TR has been built to premier level it currently is at and continues to achieve. Years of consistently paid annual rates provide a very reliable source of revenue as well as a very strong referral base.
Trainer Road, and in particular, CEO Nate, please don’t overlook the value of loyalty and ways of showing those loyal members your appreciation.
That’s not completely accurate.
There are several people who are paying the grandfathered rate who would pay more, the problem is that say 100 people on lower rates kill their subs and sign up again at the new higher rate that’s not going to make much of an impact on the company budget (100 people pay an extra $100 gives them an extra 10k, that’s one engineer for about a month). It would need thousands of users to start paying more.
My motivation isn’t about making it fair, this is my 6th year on TR and I feel slightly smug that I got in earlier than those later arrivals. My motivation is that Nate has teased all these ideas and they’d benefit me so I’d not complain about the prices going up if I was getting all this cool new functionality.
e.g. FTP Prediction - If you follow Sustained Build as prescribed you’ll see a 20-30W increase. For me that would be worth a bump in the subscription.
Each to their own. I’m sure others will be happy to pay more. It was more of a generalist comment.
FTP prediction already on Xert at $99 annual.
Literally everyone supports wahoo direct connect other than zwift - I’ve no idea what they are playing at. I think TR might have even supported it before SYSTM?
Duplicate post.
I’m obviously trying to generate some more revenue for TR based on my latest postings. I thought of an idea that might make everyone happy. I’d value your input.
From previous discussions with legacy pricing athletes here on the forum, I’ve learned that if we raised prices on you it would make you upset. I hear you on that.
I also know the percentage of legacy pricing athletes here on the forum vs. not on the forum is very small.
We have tens of thousands of legacy pricing athletes that don’t even know they are on legacy pricing and/or wouldn’t care if we raise. But that $5/month increase would have a massive impact on TrainerRoad and let us build a lot of very cool features that will make you faster.
Here’s the idea:
We’d send a notice that lets athletes opt out of the price increase. It would be an email from me saying what the new price would be and why we are doing it. But if you don’t want to pay, you click a button and you stay at your current price.
If for some reason you missed it you could work with our support team to go back and get a refund. I’m thinking we’d give you a year-long grace period after your first scheduled payment after this notice would go out so everyone would have ample time to check it. Maybe after that, we always give you the choice to go back? 
We could also give an option for switching to a perpetual discount of TR like someone else suggested. Maybe you always get 20% off. This is a midway option for those who would like it.
We would do opt-out on this with the grace period because I really think the majority don’t care that much. Even if we got 10,000 people to switch it would be HUGE, which would be a minority of the people on legacy pricing.
As far as I know, zero companies have done this in the history of the world. So we’d be in uncharted territory.
What are your thoughts on this?
Would certainly meant promise kept and nobody would have any right to complai at all…however unsure how many people would opt in to an increase. …and you say ONLY $5 per month…but that’s $60 per year which is at least a 60% price rise for most legacy members!!!
From a personal view I’d certainly agree to annual inflationary increase 2-3% and count promise as maintained … But would refuse to opt in to a 60% increase (which $5 per month equates to)
We’d find out! And if it’s zero it’s zero.
The 60% increase might look scary, but if it’s a $60/year increase it’s really just 16 cents per day. Some people wouldn’t even stop to pick up 16 cents off the street.
Lots of our athletes are throwing down $5-10k for a bike to save them 20 seconds on an hour climb.
I know a bike isn’t a subscription, but I think we’re WAY undervalued for how much faster we make people based on the money they spend on other performance-enhancing purchases.