Hey! I’m sorry you’re having some trouble! This definitely sounds like something the support team can help you with, they’re pros at isolating irregular power readings.
While every user has a different setup, it will help to include in your inquiry the Operating System you’re using, your devices and trainer information, and let them know the most recent ride that you had trouble!
You can email support@trainerroad.com, or write in via our contact page: ‘TrainerRoad Support - Submit a Request’ [Click]. They look forward to helping you out. 
A friendly reminder to all of our Forum users, let’s keep our Forum Rules in mind, specifically:
- Be excellent to one another
- Attack the idea, not the person.
Thanks, all!