Issue with outdoor ride sync Garmin edge 520

Hi TR,

I just finished a outdoor ride. Usually the outdoor ride will sync without issue with TR once the ride is upload, however, todays’ ride wasn’t syncing. I tried to update the file manually, but TR is saying the workout is duplicate. Is there any reason for that?



Our Support Team would be happy to look into this issue for you, just shoot us an email at and we’ll get things sorted out :+1:.