Here’s what we think is going on.
Our transaction log in our Azure database is full and not letting us write to our database.
We aren’t able to clear this ourselves so we’re waiting for Microsoft to answer our ticket and clear it for us.
Right now we’re trying to deploy a change to let everyone log in. You’ll still be able to do rides and they will sync once everything is fixed.
We have a 1 hour SLA between Microsoft and ourselves for these types of outages. I believe we’re about 90 minutes over and I think (hope) that our engineers are now talking with them to get it fixed.
Sorry everyone!! We’re not sure what caused this but we’ll look into it so it doesn’t happen again.