Hey hvvelo.
We looked into this and here’s what’s going on:
TrainerRoad
- We don’t have any known bugs in our Wahoo Sync.
Wahoo
- Their iOS sync works
- Their Android sync has a known transient bug that Wahoo is working on.
Our support agents are in a tough spot because the bug is on the Wahoo side and we don’t have visibility into what it is or how to fix it. I think they suggested reinstalling the app because that does work for a lot of bugs.
I agree that this is frustrating for you and for us. They have fixed bugs pretty quickly in the past and I don’t see why they wouldn’t be here. I do suggest reporting it to their support and maybe they have a workaround/fix for it.