Wahoo Element Synchronizing with TR

IvyAudrain · May 25, 2022, 9:17pm

Update on this topic:

Is there a reliable way to fix wahoo randomly not syncing outdoor workouts?

We looked into this and here’s what’s going on:

TrainerRoad

We don’t have any known bugs in our Wahoo Sync.

Wahoo

Their iOS sync works

Their Android sync has a known transient bug that Wahoo is working on.

Our support agents are in a tough spot because the bug is on the Wahoo side and we don’t have visibility into what it is or how to fix it. I think they suggested reinstalling the app because that does work for a lot of bugs.

I agree that this is frustrating for you and for us. They have fixed bugs pretty quickly in the past and I don’t see why they wouldn’t be here. I do suggest reporting it to their support and maybe they have a workaround/fix for it.

https://www.wahoofitness.com/contact-us

I’ll keep providing updates here if any new information becomes available. Sorry for the trouble!